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How to Request a Refund

If you’re unsatisfied with your purchase or received a defective product, you can request a refund by following these steps:

  1. Log In to Your Account

    • Navigate to My Account and sign in.
  2. Access Your Orders

    • Go to the “Orders” section and locate the specific order.
  3. Request a Refund

    • Click “Request Refund” and fill out the form with details about the issue.
  4. Upload Supporting Documents (if applicable)

    • Attach photos or receipts if required to process the refund.
  5. Submit Your Request

    • Click “Submit” and wait for confirmation. Refunds are typically processed within 5-7 business days.

Refunds will be credited back to your original payment method or as store credit, depending on the circumstances.

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