How to Cancel or Modify Orders

• Canceling an Order:

  1. Log into Your Account: Go to your WooCommerce account page and sign in.
  2. Navigate to Orders: Under the “My Orders” section, locate the order you want to cancel.
  3. Check If Cancellation is Available: If the order hasn’t been shipped or processed yet, you’ll see the option to cancel. Simply click “Cancel” and follow the prompts.
  4. Contact Customer Service: If the cancellation button is not available, it’s best to contact customer service as soon as possible for assistance.

• Modifying an Order:

  1. Contact Us Directly: If you need to modify an order (like changing the shipping address or adding/removing items), reach out to our customer support as soon as possible. Modifications can’t be made once an order is processed or shipped.
  2. Check Availability: We’ll check the status of your order and see if changes can be made before shipping.

Once an order has been shipped, we can no longer modify or cancel it.